top of page

PRIVACY POLICY & TERMS and CONDITIONS

SMS Privacy Policy at InnerSourced Solutions Inc.

 

 InnerSourced Solutions Inc. is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you schedule your appointment and sign up for our SMS text messaging services.

​​

Consent

By providing your mobile phone number in our patient portal and/or opting in to SMS communications in the Intake Questionnaire, you consent to receive messages from InnerSourced Solutions Inc. regarding the aforementioned topics. You may withdraw your consent at any time by opting out as detailed below.​​​​​​​​​​​​

 

Information We Collect

When you opt in to receive SMS communications, we collect the following information:

  • Your mobile phone number

  • Your consent to receive SMS messages

 

Use of Information

The information we collect will be used for the following purposes:

  • To send appointment confirmations and reminders

  • To inform you of any scheduling changes

  • To provide administrative updates relevant to your care

  • To communicate emergency instructions, if necessary

 

Opt-Out

You can revoke your consent at any time by:

  • Replying "STOP" to any SMS message received from us.

  • Contacting your provider directly​

​

Voluntary Consent: Your consent to receive these communications is voluntary and not a condition for enrolling as a client. If you choose not to consent, we may still contact you regarding specific appointments you have requested by telephone, email or the patient portal.

 

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, please be aware that SMS is not a secure method of communication, and we recommend that sensitive information not be shared via text.

 

Sharing of Information

We do not sell, rent, or lease your personal information to third parties. Your information may only be shared with our authorized staff for the purpose of providing the services you have requested.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated to you via SMS or other means. Continued use of SMS communications after any changes constitutes your acceptance of the updated policy.

 

Contact Information: If you have any questions about this privacy policy, please contact us at info@innerorcesolutions.com.

​

Automated Messages: Appointment reminder texts may be sent using automated systems and may include prerecorded messages or templates. Message frequency will vary, and standard message and data rates may apply.

By providing your phone number and opting in to receive SMS messages, you consent to the collection and use of your information as described in this policy.

 

Terms and Conditions for SMS Communication with InnerSourced Solutions Inc.

 

Opt-In Agreement

By opting in to receive SMS messages from InnerSourced Solutions Inc., you agree to the following terms:

  • Opting-In:  Client may opt-in to SMS communications in writing on the Intake Questionnaire, or verbally with their provider or administrative staff in person, over the phone, or text message.

  • Purpose of Messages: You will receive SMS communications related to appointment confirmations, scheduling changes, administrative updates, and emergency instructions.

  • Consent: You confirm ownership of the provided phone number and consent to receive SMS messages from InnerSourced Solutions Inc.

  • Message Frequency: Message frequency may vary based on your appointments and administrative needs. Message and data rates may apply.

  • Opt-Out Option: You can opt-out of SMS communications anytime by following the instructions provided in the SMS messages or by contacting us directly.

  • Confidentiality: While we strive to maintain the confidentiality of your information, please note that SMS is not a secure method of communication. Sensitive information should not be shared via SMS.

  • Response Time: Please allow up to 24 hours for responses to any SMS inquiries. SMS is not intended for urgent matters.

  • Emergency Situations: In case of an emergency, please call 988 instead of relying on SMS communication.

  • Text HELP for Help

  • Text STOP to unsubscribe

 

Declining SMS Communication

If you choose to decline SMS communications, you will not receive appointment confirmations, scheduling changes, or administrative updates via text. Important information may still be communicated through other means, such as phone, email, or via the patient portal.

 

By opting in or declining, you acknowledge that you have read and understood these terms and conditions.

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn Social Icon

InnerSourced services are open to all persons regardless of race, ethnicity, age, sex, sexual orientation, gender and/or gender identity, ability, national origin, and any other characteristic protected by federal, state or local laws.

©2025  by InnerSourced Solutions, Inc. 

bottom of page